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Who we are

A green hotel combining holidays' relaxation with the betterment of all.
A sparkle of sustainability.
Authentic Philoxenia respecting the environment, the local community, our guests and our team.

We strive to be the best at what we do, and grow, while treating our people and our environment in the best way possible.
A family run hotel that aims to provide quality services.
A unique hospitality hotel, with returning guests representing a significant part of the visitors.
The hotel that cares for every detail of your holiday, and makes you feel at home!
The hotel that offers exclusive use of all facilities and areas to our guests, as we always work towards one specific goal: creating a memorable colourful holiday experience.
The hotel that aims to operate at high standards with the lowest impact on the environment, while not making the guests less comfortable, or harming the local community.
The hotel that cares to follow closely all health and safety regulations, ensuring a clean, safe and healthy environment for its staff, guests and local community.
The hotel that is perfectly clean, set in glorious green surroundings.

Sustainability report

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Green Practices

Castelli has always been oriented towards protecting the environment:
Our hotel building itself has been designed with an angle shape, around a beautiful large eucalyptus tree, which existed in our grounds two centuries before the hotel arrived!
Today we are proud to share with you many of our measures to minimize our hotel’s footprint..

Would you like to find out more details on our resources sustainable management?

Activities

We are blessed to be situated in magnificent Zakynthos: picture gorgeous weather, long blonde sandy beach scenery, our cultural heritage very important, …
The island’s characteristics reflect instantly a holiday paradise. At the same time, we believe our guests would also enjoy learning more about the local community, thus adding more colour to their precious leisure time: taking walks around the scenic villages, be introduced to the endangered famous Caretta Caretta sea turtles that choose Zakynthos to lay their eggs, (perhaps even adopt a turtle…), visit the Castelli farm and get acquainted with the Greek nature’s wealth, taste the fresh fruit, or even pick olives with our team, and see how the local pure extra virgin olive oil is produced…not only taste it..
Would you like to add more colour to your holidays? Take a look at ideas we love…

Recognitions

TUV COVID SHIELD

Our Covid-19 Protection Protocol focuses on enhanced safety procedures and uncompromising sanitation standards creating a safe “escape” home-from-home atmosphere, with peace of mind, close to the nature.

Castelli Hotel was certified in 2020 with the Covid Shield  (Principal) by TUV Austria Hellas. This is an important accomplishment, certifying our actions taken aiming to:

  • – Reducing the risk or minimizing the likelihood of exposure to Covid-19.
  • – Support a high-level prevention against possible exposure (involuntary or voluntary) to the Covid-19.
  • – Manage potential incidents of Covid-19 in an organized, direct, and armored way, based on published suggested guidelines and instructions of the competent national and international authorities.
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Greek Travel Awards 2019

Greek hotels and destinations voted online in the Scandinavian market (Denmark, Norway, Sweden: 14,700 votes)

Castelli won the Bronze Eco Hotel Award

The Scandinavian is the 3rd most important market for Zakynthos incoming tourism!

 

 

Stockholm, February 2019, Golden Hall,

Emblematic “Nobel Prize” Hall, Stockholm City Hall!

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2018 TUI Sustainability Award 2018

Overall Winner in 2018!

Castelli received the international Sustainability Award by TUI Group, TUI UK & Ireland and TUI Nordic within the prestigious ceremony of the annual TUI Northern Region Awards and the World Travel Market 2018 in London.

This is a very important achievement, recognizing our consistent and continuous commitment to quality tourism, the sustainable growth and our islandâ’s future!

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Quality Selection 2012 & 2014 , 2017 and 2018 by Holidaycheck.com

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Best European Hotel – Restaurant 2018

Awarded within the works of the 16th CEUCO Conference (European Gastronomy and Enology Brotherhoods) on October 20th 2018, in Athens.

This award honours the island of Zakynthos and our destination’s cuisine. The conference was organized by the Athens Chef’s Union Acropolis, honouring the city of Athens.

The award itself was received by the creators of our concept restaurant, Maria Lougari and Antonis Nikoloudakis, in a prestigious ceremony that took place at Zappion Megaro.


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2015, 2017, 2018, 2019 Hall of Fame

This unique accolade is granted only to those businesses that have won the Certificate of Excellence for five years in a row.

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TUI Environmental Champion

The TUI Environmental Champion is a special accolade for TUI hotel partners who play an active role in protecting the environment and assuming social responsibility. Every year, questionnaires filled out by holidaymakers for TUI Deutschland together with measurable environmental performance are used to ascertain the most environmentally-friendly hotels worldwide from a customer’s point of view. Castelli was one of the 100 hotels in the world that were honoured with the TUI Umwelt Champion 2012, reaching the 26th place globally! What makes this award unique is that it requires high performance on external auditing of the hotel’s sustainability strategy, and at the same time it reflects how satisfied with the environmental measures of Castelli hotel, our guests are!

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Travelife

We have adopted the Travelife principles of sustainable development and we are actively working towards improving our sustainability performance. The Travelife Sustainability System is an initiative managed by the travel industry. It helps tourism related businesses to measure, improve and report on their contribution to the environmental protection, social development and economic stability of the destinations and communities in which they are based. See www.its4travel.com for more details. It’s worth mentioning that we had won the Silver Travelife Award for 2009 – 2011, and after improving our performance, we were honoured with the Gold Award for the periods 2010-2012 & 2012-2020, which is Travelife’s highest level, and acknowledges our very high commitment to sustainability.

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The Green key

We were awarded with the Green Key quality eco-label, as recognition of the hotel’s environmental management & education (2010-2020). (The Green Key program is coordinated by the international FEE- Foundation for Environmental Education and currently operates in 17 countries worldwide. In Greece the national operator of the program is The Greek Society For The Protection of Nature)

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Guests awards

Our service has been recognized by our partners tour operator TUI UK/Thomson, with repeated Golden Awards (11 in total), according to our mutual respected guests reviews and feedback on all aspects of their holiday; according to our guests satisfaction, we have proudly won Gold Awards, and according to their inputs, we always try to improve our services.

Environmental Management System as per EN ISO 14001:2015 No 302112070-E (LETRINA S.A.) 2018

Bike Friendly Accreditation: 2017-2018 and 2018-2020: Providing specialized services and useful features to our guests in order to explore our island on a bike!!

Hikers Friendly Accreditation: 2018-2020 (1st hotel in Zakynthos – Platinum Level): Certified to offer supporting services and specialized products to facilitate our guests  hiking tours!

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Green Planet Award

We have won the KUONI Green Planet Award 2006/2007, as recognition of the importance environmental protection has, in the way we manage our hotel.

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Tripadvisor

We were overwhelmed to receive the TripAdvisor Certificate of Excellence for 2011-2019.
We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translated into positive memories. Being recommended on TripAdvisor, the world’s largest travel community, with approximately 45 million reviews, is indeed an honour, and this prestigious award, places Castelli in the
top-performing 10% of all businesses worldwide on TripAdvisor!

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