2015 Hall of Fame

This unique accolade is granted only to those businesses that have won the Certificate of Excellence for five years in a row.

The Arch of Europe- International Quality Award

Castelli Hotel received the IAE International Arch of Europe Award in the Gold Category, acknowledging the strong commitment to quality and excellence (Frankfurt 2012, B.I.D Business International Directions Quality Convention.)
B.I.D. wrote: “For immeasurable contribution to the business world, for high standing and professionalism demonstrated by prestigious performance, Business Initiative Directions presents its special recognition award”, and “Castelli is made up of a team oriented towards the continuous improvement of processes, striving for an important role in the leadership of the business world. Castelli represents success for Greece in the business world”
The International BID Quality Award is awarded on the basis of commitment to the criteria outlined in the QC100 TQM Total Quality Management.

TUI Environmental Champion

The TUI Environmental Champion is a special accolade for TUI hotel partners who play an active role in protecting the environment and assuming social responsibility. Every year, questionnaires filled out by holidaymakers for TUI Deutschland together with measurable environmental performance are used to ascertain the most environmentally-friendly hotels worldwide from a customer’s point of view. Castelli was one of the 100 hotels in the world that were honoured with the TUI Umwelt Champion 2012, reaching the 26th place globally! What makes this award unique is that it requires high performance on external auditing of the hotel’s sustainability strategy, and at the same time it reflects how satisfied with the environmental measures of Castelli hotel, our guests are!

Travelife

We have adopted the Travelife principles of sustainable development and we are actively working towards improving our sustainability performance. The Travelife Sustainability System is an initiative managed by the travel industry. It helps tourism related businesses to measure, improve and report on their contribution to the environmental protection, social development and economic stability of the destinations and communities in which they are based. See www.its4travel.com for more details. It’s worth mentioning that we had won the Silver Travelife Award for 2009 – 2011, and after improving our performance, we were honoured with the Gold Award for the periods 2010-2012 & 2012-2014, which is Travelife’s highest level, and acknowledges our very high commitment to sustainability.

The Green key

We were awarded with the Green Key quality eco-label, as recognition of the hotel’s environmental management & education (2010, 2011 & 2012). (The Green Key program is coordinated by the international FEE- Foundation for Environmental Education and currently operates in 17 countries worldwide. In Greece the national operator of the program is The Greek Society For The Protection of Nature-ΕΕΠΦ)

Guests’ awards

Our service has been recognized by our partners tour operator TUI UK/Thomson, with repeated Golden Awards (11 in total), according to our mutual respected guests’ reviews and feedback on all aspects of their holiday; according to our guests’ satisfaction, we have proudly won Gold Awards, and according to their inputs, we always try to improve our services.